Details
Revitalise and rejuvenate your skin using this versatile at-home beauty device. With 5 different treatment modes, it's like having multiple beauty tools in one. You can pamper and revitalise your face, neck, and eye areas, whether you're at home or travelling. Its ergonomic design and built-in rechargeable battery make it a perfect addition to your beauty routine. Ideal for all skin types, it's a versatile and convenient way to maintain healthy, glowing skin.
Functions & Benefits
The Cleansing and Rejuvenating Device offers a range of skin treatment options, each with proven effects in skin rejuvenation and anti-aging. You can trust in the science behind each mode, knowing that your skin is in good hands.
- High-frequency vibration helps to open pores and refresh and revitalise the skin.
- Warm (up to 45°C) temperature massage option helps to open pores, relax facial muscles, strengthen skin elasticity, and prevent the formation of new wrinkles. It also improves skin care product absorption.
- Cool (6°C) temperature massage option helps to shrink pores and lock in moisture and skincare nutrients. It reduces redness and inflammation, soothes and relaxes muscles and prevents skin fatigue.
- EMS (Electric Muscle Stimulation) activates and stimulates collagen synthesis, improves skin elasticity, and softens wrinkles' appearance.
- Red LED light therapy at a wavelength of 620nm (+/-10nm) penetrates 630nm of skin to promote collagen regeneration, enhance skin elasticity and reduce the appearance of wrinkles.
- Blue LED light therapy at a wavelength of 470nm (+/-10nm) deeply penetrates 480nm of skin to provide antibacterial, anti-inflammatory action. It helps to remove signs of acne and acne scars.
Usage
How To Use
- Charge the device for 2.5 hours before first use.
- To turn on the device, press the “MODE” button on the handle for 3 seconds. The device starts in default Clean Mode at level 1.
- Press “MODE” button to navigate between the treatment options. Each treatment mode has a pre-set time duration.
- Adjust intensity by pressing “LEVEL” button.
- Press “LED” button to add Red or Blue LED light therapy to your treatment.
- To switch off the device, long press the “MODE” button. The fan will continue to work for some time to cool off the device.
Maintenance
- Charge the device for 2.5 hours before first use.
- To turn on the device, press the “MODE” button on the handle for 3 seconds. The device starts in default Clean Mode at level 1.
- Press “MODE” button to navigate between the treatment options. Each treatment mode has pre-set time duration.
- Adjust intensity by pressing “LEVEL” button.
- Press “LED” button to add Red or Blue LED light therapy to your treatment.
- To switch off the device, long press the “MODE” button. The fan will continue to work for some time to cool off the device.
Precautions
- Stop using if product heating becomes too hot to avoid burns.
- Do not drop or clash the device.
- Apply skincare products constantly during use.
- Do not use if the power cord is damaged.
- The product shall not be used:
- By children, pregnant women, patients with epilepsy, tumors and cancer;
- By patients with cardiac pacemakers, implanted cardiac defibrillators and other implanted in vivo devices;
- If you are allergic to light or light allergies caused by the use of drugs;
- On damaged skin, open wounds and skin with eczema;
- For long time on thyroid neck position because long-time direct stimulation of red light may cause thyroid hyperplasia;
- In EMS mode on the chest as it may cause arrhythmia.
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Shipping Information
We only ship orders within Australia and to New Zealand. We do not offer international shipment.
Delivery Methods & Rates
| Orders Under $70 | Orders Over $70 |
Australia Post Standard | $7.95 | FREE |
Australia Post Express | $17.00 | $5.50 |
Australia Post Standard International | $19.95 | Free |
Please note: if your order has been sent to the wrong address, we will do our very best to recover and redirect it. However, if an incorrect shipping address was provided in the order by a customer, a charge of $14.95 for re-sending the order and handling must be paid prior to order being re-sent. If the order is cancelled prior to re-sending, we will refund the order minus a $14.95 postage and handling fee.
Order Dispatch
We process and dispatch orders within 24 hours. Orders placed on Friday afternoon, weekends or public holidays will be processed and dispatched the next business day. Should we experience any delays in processing your order we will contact you within one business day by email or phone.
Delivery time
Standard shipping time with Australia Post might take from 1 to 7 days; delivery to some areas might take up to 10 days.
Express delivery usually takes 1 to 3 days, though some delays can be expected to certain areas.
For more information on delivery time, visit the Australia Post Delivery Speeds & Coverage Page.
If your order has been sent with other courier service, we will provide you with shipping information and estimated delivery time via email.
Tracking your order
All jerichoskincare.com.au orders receive a tracking number. Once your order has been processed, you will be emailed a shipping confirmation with your tracking number.
Once an order is in transit, our customers assume the responsibility to track their parcel by entering their tracking number via Australia Post E-Parcel portal or other courier website if your order was dispatch with alternative courier service. Should you experience any issues, please feel free to contact us and we will make it our every effort to help track your parcel.
Transit Insurance & Lost Parcels
Free postage insurance is provided for all orders unless you have given the authority to leave on delivery when placing your order. Please contact our Customer Service at sales@jerichoskincare.com.au and provide us with your full name, order number and tracking information and we will do our best to locate your parcel.
Please note: Australia Post investigations may take up to 10 business days. Based on Australia Post’s investigation we will either re-direct or resend the parcel to you.
Customer Responsibilities
It is the responsibility of the customer to provide accurate and correct information when placing their order, including an email address, a mobile number, and a current, clear and detailed shipping address.
If the customer specifies signature on delivery, and is not at shipping location to accept, it is the customer’s responsibility to collect their parcel from the local post office which it was sent to. If the parcel is then returned to sender, a charge of $14.95 will be charged to the customer in order for the parcel to be re-dispatched. If the customer cancels their order, a charge of $14.95 will be deducted from their refund for postage and handling.
Business addresses must have a business name and attention to name attached. If the business address is a multilevel building, please include the level of the business.
If the customer provides an authority to leave their parcel unattended, the customer assumes responsibility for any loss or damage.
Returns Policy
We offer a 30 Day Returns Policy with the exception of Change of Mind Returns, which is 10 calendar days. Please contact us within 10/30 days of your order date if you wish to exchange or refund any item that you have purchased from jerichoskincare.com.au. Please note that this Returns Policy forms part of our standard Terms and Conditions and is subject to change, however, your statutory rights are in no way diminished by this Returns Policy.
Please ensure that you check the contents of your order upon receipt before using any products.
If there are any discrepancies or issues with your order, we (Jerichoskincare) need to be advised within 7 calendar days of receipt, this will enable us to investigate further. Please contact us before attempting to return your order, or any part of your order.
A Return Request needs to be authorised by our Customer Service prior to return. Without this Return Authorisation we cannot accept your return.
Returns Authorisation can be requested by emailing our Customer Service at sales@jerichoskincare.com.au
We are happy to assist you with your return for any of the reasons below.
Change of Mind
If you change your mind, we will request that this item be sent back to us in original condition (unopened and unused). For change of mind returns, shipping labels are not provided and the customer must cover the cost of shipping.
It is recommended that you use a trackable method of delivery which insures you for the value of the goods. Jericho Skincare does not take responsibility for any damage that may occur during transport or for the non-delivery of the returned item/s. If product is returned to Jericho Skincare damaged or used, we can resend the product back to you at a cost of $19.95 postage and handling, or we can hold it in store until placement of your next order.
Once we have received item/s in pristine condition, unopened, and with all manufacturer’s seals intact, we will then arrange a refund via your original payment method.
Allergic Reaction
If you experience an allergic reaction to a product that you’ve purchased from Jericho Skincare, please contact us immediately.
Jericho Skincare will need to gather additional information depending on the product with which you have had an allergic reaction too. This may include: A clear, current, and dated photograph of the affected area; A current, dated letter from your doctor confirming the allergic reaction is related to the product you purchased from Jericho Skincare; and Any additional information such as Batch number and Expiry date. In addition to supplying the above information, we will request that this product be sent back to us with no less than 20% used. The product must be returned to us using a prepaid return postage label which we will supply.
You must package the product with its original protective packaging, if the original packaging has been disposed of, another form of protective packaging is required to protect the product in transit. Once the product has been received into our warehouse, we will then arrange a refund via your original payment method.
Order Discrepancy
If you have received an incorrect product or quantity, please contact us immediately by emailing our Customer Service at sales@jerichoskincare.com.au. We will then need to verify the weight against our records. Once verified, we will send the additional item/s to you via Express Post at no additional expense.
If the item is no longer available, we will then arrange a refund via your original payment method.
If you have received an incorrect item, we will request that this item be sent back to us (Jericho Skincare), in pristine condition, using a prepaid return postage label which we will supply. You must package the product with its original protective packaging, if the original packaging has been disposed of, another form of protective packaging is required to protect the product in transit.
Once the item is received by jerichoskincare.com.au in a pristine condition, unopened, and with all manufacturer’s seals intact, we will then send the correct item/s to you via Express Post at no additional cost to you.
If the item is no longer available, we will then arrange a refund via your original payment method.
Damaged Items
If you have received your order damaged, please contact us immediately by emailing to sales@jerichoskincare.com.au
We also request that you send us photographs of your damaged order. We will then request the damaged item/s be returned using a prepaid return postage label which we will supply. You must package the product with its original protective packaging as received from the courier.
Once the item/s are received into our warehouse, we will then replace damaged item/s, sending via Express Post at no additional cost to you.
If the item is no longer available, we will then arrange a refund via your original payment method.
Faulty Products
If you discover your product/s is faulty, please contact sales@jerichoskincare.com.au immediately.
We request that you send us photographs of the faulty product/s. We then request the faulty product/s be returned using a prepaid return postage label which we will supply. You must package the product with its original protective packaging, if the original packaging has been disposed of, another form of protective packaging is required to protect the product in transit.
Once the product/s has been received into our warehouse and confirmed to be faulty, we will then replace the item/s, by sending via Express Post at no additional cost to you. Please note, if your item is found without fault, we can resend the product back to you at a cost of $19.95 postage and handling, or we can hold it in store until placement of your next order.
If the item is no longer available, we will then arrange a refund via your original payment method.